Cancellation Policy

• You cannot cancel a product, test series, or any Program once you have accessed it and completed the payment.
• No cancellations are allowed for products bought under special offers, including discounts for New Year, festivals, or exams. These offers are limited-time deals and non-refundable.
• If the product is not as described on our website or does not meet your expectations, please contact our customer service within 24 hours of receiving it. Our team will review your complaint and decide the best solution.

Refund Policy

• Refunds are only possible before the product is dispatched or before login details for online services are shared.
• To request a refund, you must provide your order number (sent via email) and a valid reason. Your feedback helps us improve our services.
• If eligible, refunds will be processed within 14 business days. The refund will be sent through the original payment method.

User Policy

Agriedu is an online platform for exam preparation. Users must follow our Acceptable Use Policy, which includes the following rules:

• Do not post content that is sexually explicit, harmful, offensive, or illegal.
• Do not engage in fraud, misleading activities, or deception.
• Do not exploit, harass, or violate others' rights.
• Do not hack, scrape data, or interfere with Agriedu services.
• Do not send spam, advertisements, or use the platform for commercial purposes without permission.

Agriedu reserves the right to remove content, suspend accounts, or take legal action if these rules are violated. Users who break these rules may have their accounts suspended temporarily or permanently without notice.

If you have any questions, please contact our customer service team.